ThakiCloud/Qwen3.8-27B-Human-KO-Enterprise-v0.1
ThakiCloud/Qwen3.8-27B-Human-KO-Enterprise-v0.1 is a 27 billion parameter Qwen3.8-based model developed by ThakiCloud, specifically fine-tuned as an enterprise consultation agent for Korean language tasks. It excels at interpreting company policies and customer requests to select appropriate actions from a predefined set, demonstrating a 97.2% accuracy on enterprise operation benchmarks. This model is optimized for structured decision-making in customer service scenarios, outputting actions in JSON format.
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ThakiCloud/Qwen3.8-27B-Human-KO-Enterprise-v0.1 Overview
This model is a specialized checkpoint of ThakiCloud's Korean language model, ThakiCloud/Qwen3.8-27B-Human-KO, fine-tuned for enterprise consultation agent roles. It is designed to process company policies (regulations and exceptions) alongside customer requests and select a single, policy-compliant action from options like answering, re-asking, confirming, calling a tool, connecting to an agent, or refusing, outputting the choice as JSON.
Key Capabilities & Performance
- High Accuracy in Enterprise Operations: Achieves 97.2% accuracy on the
ThakiCloud/EnterpriseOps-KO-Policybenchmark, representing a 37.2% reduction in errors compared to the base model. This includes strong performance in refusing requests (97.1%), calling tools (80.5%), and handling exceptions (96.6% for not triggering exceptions, 99.4% for no exceptions). - Robust Safety & General Abilities: Maintains strong performance in general language understanding, with 92.7% on MMLU (English) and 68.0% on KMMLU (Korean). It also demonstrates high coding proficiency (94.5% on HumanEval) and effectively rejects all harmful requests.
- Structured Output: Designed to output actions in a
{"action": ...}JSON format, making it suitable for integration into automated systems.
Use Cases & Limitations
- Ideal for: Automating customer service interactions, policy enforcement, and structured decision-making within enterprise environments, particularly for Korean language support.
- Usage: Requires
prompt_contract.txtinstructions to be prepended to system or user messages, followed by policies and customer requests. - Limitations: Benchmarks are based on synthetic policies and requests; users should validate with their specific company policies and tools. The model selects actions but does not embed tool lists; actual tool call arguments must be handled by the service's schema.