bertuginal/KiviElektronik-1.5B

TEXT GENERATIONPricing:Input $0.04 / Cached $0.008 / Output $0.08Concurrent Unit Cost:1Model Size:1.5BQuant:BF16Context Size:32kTool Calling:SupportedPublished:Oct 17, 2026License:apache-2.0Architecture:Transformer Open Weights Featherless Exclusive Cold

bertuginal/KiviElektronik-1.5B is a 1.5 billion parameter causal language model, fine-tuned from Qwen2.5-1.5B-Instruct using LoRA (PEFT) by bertuginal. This model is specifically designed as a customer service assistant for the fictional e-commerce brand Kivi Elektronik, focusing on automating responses to product inquiries, shipping fees, return policies, and order processes in Turkish. Its primary use case is providing automated, polite, and corporate customer support for e-commerce platforms.

Loading preview...

Kivi Elektronik - Customer Service Assistant

This model, bertuginal/KiviElektronik-1.5B, is a specialized conversational agent developed by bertuginal. It is fine-tuned from the Qwen2.5-1.5B-Instruct base model using the LoRA (PEFT) method. The primary goal of this 1.5 billion parameter model is to automate customer service interactions for the fictional e-commerce brand Kivi Elektronik.

Key Capabilities

  • Automated Customer Support: Designed to handle common customer inquiries related to products, shipping costs, return/exchange conditions, and order processes.
  • Turkish Language Support: Optimized for providing responses in Turkish, maintaining a polite and corporate tone.
  • E-commerce Focus: Tailored to the specific needs and policies of an online retail environment.

Good For

  • Direct Customer Interaction: Can be used to automatically answer customer questions on e-commerce platforms.
  • Live Chat Integration: Suitable for integration as a live support widget on e-commerce websites (e.g., Shopify, WordPress/WooCommerce).
  • RAG Systems: Can serve as a foundational layer within Retrieval Augmented Generation (RAG) systems for customer service.

Limitations

Due to its smaller scale (1.5B parameters), the model may occasionally produce hallucinations. It is not suitable for general knowledge questions, financial/medical advice, or scenarios conflicting with Kivi Elektronik policies, and should be configured to escalate to live support for out-of-scope situations.

Finetunes
3 models