Privacy Policy

This Privacy Policy describes how Featherless ("We", "Us", or "Our") collects, uses, and discloses information about you when you access or use our Services.

Last updated: Monday June 10th, 2024

1. PERSONAL INFORMATION COLLECTION

We provide private model hosting and store the minimum amount of information needed for you to maintain an account with us, should you choose to open an account.

Specifically: should you choose to open an account we collect and store email address and payment details.

We collect information regarding model usage to improve discoverability (i.e. # prompts, tokens in and tokens out). We reserve the right to store sampler settings so as to provide guidance to new users on what sampler settings are known to work well with a model.

We do not collect or store prompts or completions.

2. USE OF INFORMATION

We use the information we collect for various purposes, including:

  • To set up and maintain your account
  • To improve our services
  • For billing purposes

3. INFORMATION SHARING AND DISCLOSURE

We do not share your personal information with third parties except for certain service providers, including analytics services (like Posthog). These third parties only have access to your information as necessary to perform their functions and are not permitted to use it for other purposes.

4. USER RIGHTS AND CHOICES

You can update your personal information that is modifiable via the user interface on our platform. If you wish to request deletion of your personal data, please contact us using our support@ email address.

5. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies to store session information about you to enhance your experience on our platform. By using our Services, you agree to our use of these methods.

6. DATA TRANSFERS

We do not transfer your personal data internationally.

7. POLICY TOWARDS CHILDREN

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

8. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy at any time without notice. Your continued use of our Services following the posting of changes will mean that you accept and agree to the changes.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our practices, please contact us in our Discord server.

10. TERMINATION

We may terminate your use of the Services at any time and for any reason, including for a violation of the Terms of Service, upon providing notice to you. You may terminate your use of the Services at any time by ceasing to use our Services.

Upon termination, all rights and obligations will be extinguished other than such rights and obligations which by their nature should survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.